In simple words, Get Verified, Add to your wallet, Create a Campaign, Add Numbers, Launch Campaign. You can follow our walk-through at https://bulk.sms.pcglobalco.com/walk-through.html.
You can contact support via Email on smsapp@pcglobalco.com, or via chat or call on +961 71 392 992.
No. The moment you launch your campaign there is no reverting back. Make sure you make all your adjustments & reviews just before you launch a campaign
Yes, you have the option to clone a campaign that enables you to have a campaign with the exact same data that who had in the original one. You can also add, update, and/or modify before launching.
No, each campaign will be destination specific. The numbers you import/add must have the same country code related to the destination.
You may create and launch as much campaigns as you need as long as you know that each will be charged independently.
Phone Books are made to make your life easier. For sure it is not a must. You can create a campaign and launch fully launch it without using a phone book. Phone books are a predefined contact list that you wish to save in your account for future use. For example, instead of typing or importing an excel file or sheet every time you want to launch a campaign, you can create a phone book once and just select it for your new campaign. To note that Phone books can be edited, updated and/or deleted.
Go to https://bulksms.pcglobalco.com/bulk-sms and click on "Forgot Password". You'll be prompted to enter an Email where you will receive a reset password link that you can follow and reset your password.
You must wait 5 minutes between each request. Same applies to OTP requests. This delay is set to prevent spamming.
Login into your account, go to Reports choose a campaign and press teh "export" button. This process will export your campaign data as CSV and downloads it to your device.
Currently, the only available option to receive an OTP is via Email. Make sure you register with a valid one.
You can pay using your credit/debit cards, use google pay, apple pay, Link, and much more.
In most cases, refunding would not be an option. We can refund "credits" to your account's wallet if your operation failed due to a fault in the system.
In most scenarios no, we usually have a checking algorithm that validates the numbers before sending messages to. If the number itself is invalid, we will flag it and disregard it from the campaign. But if the number was valid and mistyped by you, No refund will take place. You are responsible to check & review your numbers before launching a campaign.
Campaigns are charged according to each message sent. Each message will have a predefined rate that can vary between operators even in the same country
Only you can access your account as long as you do not lose or share your password. To not that, upon your registration the password will enter our systems "Encrypted".
You can contact support team for a full account reset. Our team will have to verify your identity as the real account owner.